Well in my previous post I talked about
DC Universe Figures. I mentioned that I bought several figures I
didn't really care for to get pieces to a “collect and connect”
figure. While checking out these figures, I tried to swap out
Mercury's scissor hand for his normal hand, I found out they were not
so interchangeable. As I pulled on the scissor hand the small peg
that connects it to his wrist broke. This was kind of disappointing
since it is clearly supposed to be removable. This is the first time
I've ever had a recent Mattel product break on me. I don't know if
there was paint in the joint, accidentally gluing it in place.
Perhaps it was a fluke or maybe others are having the same problem.
The peg is very thin.
Even though I don't particularly care
about owning a Mercury figure I was annoyed that he broke so easily
after paying for him. So I decided to see what Mattel would do about
it for me. I called up their hotline and talked to a lady. She
informed me that they didn't have any stock left of that figure, so
they could not replace him for me. She offered to send me my money
back after collecting a bunch of information about where I purchased
the toy. This worked out well for me, since I felt like I wasted my
money with the broken toy, but didn't really want Mercury.
A few days later I got an envelope in
the mail containing a voucher I could use to purchase another Mattel
product. So I ran down to TRU and picked up a DC Universe vs. Masters
of the Universe Classics 2 pack. Mattel wins anyway because the two
pack costs more than a DCU figure. So, they got me to spend more
money.
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